Privacy Policy

Last updated: 2026-10-11

Who we are

Eco Glaze, Radclyffe House, 66-68 Hagley Rd, Birmingham B16 8PF ("we", "us") is the data controller for personal information collected through this website. You can contact us on 0121 330 0481 or by using the contact form.

What we collect

When you submit a form we collect the details you enter, such as your name, phone number, postcode, email address, the service you are interested in and any message. We also record which page the form was sent from.

How we use it

We use your details only to respond to your enquiry, arrange a survey, prepare a quote and carry out any work you ask us to do. Our lawful basis is taking steps at your request before entering into a contract, and our legitimate interest in responding to enquiries. We do not sell your information.

Form processing

Website forms are delivered to us by FormSubmit (formsubmit.co), a third-party form-to-email service, which processes your submission on our behalf in order to email it to us.

Analytics and cookies

We may use Google Analytics to understand how visitors use this website, for example which pages are viewed. Google Analytics uses cookies and collects information such as your device type, approximate location and pages visited. You can block cookies in your browser settings. The contact page includes an embedded Google Map, which may set cookies set by Google.

How long we keep it

We keep enquiry details for as long as needed to deal with your enquiry and any resulting work, and to meet our legal, guarantee and accounting obligations.

Your rights

Under UK data protection law you have the right to access, correct or delete your personal information, to object to or restrict its use, and to complain to the Information Commissioner's Office (ico.org.uk). To make a request, please contact us using the details above.